Business Systems & Operations Consulting
Make daily work easier to understand, hand off, and improve. Antone Hempstock offers business systems and operations consulting for founders and small teams whose processes have grown more complicated than they need to be.
When this work is useful
You may have a capable team but still answer the same questions every day. Orders may move through several tools without a clear owner. Customers may ask for updates because no one knows who should send them. These are useful places to start an operations review.
Antone founded and sold Lemon Squad and is building Clunker Busters. This consulting focuses on practical operating questions: how work gets done, who owns the next step, and what the customer needs to know.
What we can work on together
- Workflow mapping: follow one order or request from intake to completion and identify unclear handoffs.
- Process documentation: turn a recurring task into a short checklist with a clear completion standard.
- Roles and decisions: define what the team can handle and what should be escalated.
- Tool and automation priorities: decide which problem is worth solving before choosing another system.
- Simple measures: identify a few useful indicators, such as work waiting for review, repeated corrections, or time spent waiting for information.
A focused first conversation
Choose one workflow that causes friction. Bring a short description of how it works today, where it gets stuck, and what a better outcome would look like. Remove private customer and employee information from any examples.
We can use the session to map that workflow, discuss the likely cause of the friction, and choose a manageable change to try. The aim is a clearer decision and a practical next step.
Frequently asked questions
Do I need a new software platform?
Not necessarily. A defined owner, a better intake form, or a short checklist may address the problem. We can discuss the process before deciding whether a tool change makes sense.
Can this help an automotive inspection business?
Yes. For report workflows, field teams, and inspection-specific operations, see automotive inspection consulting.
What does a session cost?
The current option is $100 for one hour. Send Antone a message to discuss your question and availability before booking. Implementation and any ongoing work can be discussed separately.